Serving Louisiana, Mississippi & Texas property owners Call 844.975.2100 · Book a phone consultation
Firefighter on a ladder in front of a house
Fire claims

Fire and smoke damage claims

After a fire, you are dealing with loss, displacement and a mountain of paperwork. We take on the claim so you can focus on your family, your business or your congregation.

Common problems

Where fire claims fall short

Smoke damage underestimated

Smoke and soot travel through walls, ducts and attics far beyond the burned area. Cleaning or replacing those areas belongs in the claim.

Contents left out

Insurers need a room-by-room list of what was lost. Families forget hundreds of items without help.

Additional living expenses

If you can't live at home, your policy may pay for temporary housing, meals and other extra costs.

Code upgrades

Rebuilding often has to meet current building code. Ordinance or law coverage may pay for that.

Debris removal

Demolition and hauling away debris is a real cost that should be included.

Business income

For businesses and churches, lost income and extra expense during repairs can be a large part of the claim.

Burnt-out house with charred remains
What we document

A complete claim, from the start

We inspect the property, write a line-by-line Xactimate estimate and handle the back-and-forth with your insurance company for homes, businesses and churches.

  • Fire, smoke and soot damage throughout
  • Room-by-room contents inventory
  • Living expenses tracked and submitted
  • Structure estimate in Xactimate
  • Code upgrade and debris costs
  • Lost business income, where it applies
Questions we hear

Frequently asked questions

Do I really need to list everything we lost?

Yes, for most policies. We help you build the inventory room by room, which usually recovers far more than people expect.

Can I start cleaning up?

Protect the property from further damage, but take photos and save receipts before you throw anything out. Call us early so damage is documented first.

Will my policy pay for a hotel or rental?

Many policies include additional living expenses while your home can't be lived in. We track and submit those costs for you.

Who gets the check?

Insurance checks for the building often include your mortgage company. We explain how that works and what to expect.

Fire Claims

Talk to us about your claim

844.975.2100

Or email claims@oceanstates.net with photos and any letters from your insurance company.